Booking Clerk/Secretary - Victoria, BC
Vancouver Coastal Health
Victoria, BC
Posted
2 months ago
Start Date
November 28, 2023
Duration
Compensation
$26.06 per hour
Experience Level
Profession
Support Worker
Employment Type
Full-time
Come work as a Booking Clerk/Secretary with Vancouver Coastal Health!

Vancouver Coastal Health is looking for a Booking Clerk/Secretary to join the OSI Clinic team in Victoria, BC. Apply today to join our team!
 
As a Booking Clerk/Secretary, you will 
  • Provide scheduling/booking, clerical and reception functions for the area.
  • Duties include:
    • scheduling and booking a variety of client/patient appointments and follow up visits, tests and referrals,
    • maintaining appointment calendars for all designated physicians and/or other designated health care professionals,
    • maintaining and printing daily schedules that integrate activities from various sites as needed,
    • rearranging schedules to meet changing demands/requests and preparing and confirming client/patient information.
  • Maintain client/patient charts entering data into a computerized system and updating statistics on client/patient attendance.
  • Arrange for patient transportation.
  • Provide clerical functions that include typing technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software.
  • Provide reception services by greeting clients/patients and others and directing them to appropriate areas and/or responding to general inquiries.
  • Answer and responds to phone messages or forwards callers to appropriate health care professional or other personnel.
  • Maintain departmental equipment, supplies and filing systems.
  • Perform timekeeping functions for designated staff as required.

Qualifications

Education & Experience
  • Grade 12, two year’s recent, related experience or an equivalent combination of education, training and experience.
Knowledge & Abilities
  • Ability to deal with others effectively.
  • Knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to organize work.
  • Ability to operate related equipment.
  • Ability to keyboard at 40 w.p.m.
  • Physical ability to carry out the duties of the position.

Closing Statement

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.  Successful applicants may be required to complete a Criminal Records Review Check.

As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.

WHY JOIN VANCOUVER COASTAL HEALTH?

VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff
Equity, diversity, and inclusion are essential to our goals of creating a great place to work and delivering exceptional care. We acknowledge and accommodate unique differences and ensure special measures are in place so that all prospective and current employees are given an opportunity to succeed.

We are committed to building a representative workforce and encourage applications reflecting diversity of sex, sexual orientation, gender identity or expression, racialization or ancestry, disability, political belief, religion, marital or family status, age, and/or status as a First Nation, Metis, Inuit, or Indigenous person.

Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2023.

Only short-listed applicants will be contacted for this posting.
Vancouver Coastal Health
Head Office 620 W 8th Ave Suite 200, Vancouver, BC V5Z 1C8, Canada
Social Media
VCH is a world-class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
  • Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
  • Grow your career with employer-paid training and leadership development opportunities
  • Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
  • Award-winning recognition programs to honour staff, medical staff and volunteers
  • Access to exclusive discount offers and deals for VCH staff
Diversity, equity and inclusion are essential to delivering exceptional care and building a great place to work. At VCH, we value and accommodate unique differences to ensure that our staff and medical staff (both current and prospective) have the opportunity and are supported to thrive.

To build a strong and representative workforce, we are seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.

VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.
View Organization
Victoria, BC
Location Victoria, BC
Known as the "Garden City", Victoria is the capital of British Columbia and its southern most city. It has a city population of roughly 86,000 with the greater metropolitan area being almost 370,000.

Victoria is home to the Royals (WHL) and Pacific FC (CPL) sports teams.

Motto: "Forever free"
Victoria, BC
Address Victoria, BC, Canada

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